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Communicator cannot engage the telephone line

For telemonitoring calls check that:

Ø the alarm generating event is coded;

Øthe Central Station telephone number, activated by the call generating

event, is programmed properly.

For voice calls check that:

Ø the telephone number is programmed properly;

Ø the telephone number is programmed as "Voice-call" and a voice-call

message is programmed for the event in question.

The communicator engages the telephone line but cannot complete

the call

Check that:

Ø the dial tone is correct, if not, disable the Tone Check;

Ø the telephone line (connected to the Control panel) supports the

programmed dialling mode;

Ø the telephone number is correct (N.B. When connected to a switchboard

etc. ----the first number should be the number that will engage the PSTN

line).

For telemonitoring calls check that:

Ø the programmed protocol is used by the Central Station;

Ø the Customer Code is programmed properly;

Ø the call generating event code is programmed properly.

The Personal Computer cannot connect to the Main Unit.

Check that:

Ø the system is disarmed, and is not in the programming phase;

Ø the serial port is the correct one, and is functioning properly;

Ø the connections correspond to those indicated on page 75 ----for self-

made serial cables.

84 Security System Control Panels Omnia8/4

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Bentel Omnia 4 Dokumentacja Strona 84